Contact us

Our friendly UK-based support team are here to help – without the jargon.

Need Support?

Search our support guides and find the answer to your query fast.

Opening hours

LiveChat available:

Monday - Friday, 9am - 5.30pm

Telephone & ticket support:

Monday - Friday, 9am - 5:30pm

Ticket only support:

Weekends, 8am - 4pm
Bank Holidays, 8am - 4pm

Christmas and New Year Opening Hours 2024/2025

  • Monday 16 – Friday 20 December
    8am - 5:30pm
  • Monday 23 December
    8am - 5:30pm
  • Tuesday 24 December
    8am - 3pm
  • Wednesday 25 December
    CLOSED
  • Thursday 26 December
    CLOSED
  • Friday 27 December
    8am - 5:30pm
  • Saturday 28 – Sunday 29 December
    8am - 3pm (Ticket support only)
  • Monday 30 December
    8am - 5:30pm
  • Tuesday 31 December
    8am - 3pm
  • Wednesday 1 January
    CLOSED
  • Thrusday 2 January
    8am - 5:30pm

Speak to our team

Our support team are here to help.

LiveChat

Speak to us instantly over LiveChat


Call us

Chat to an agent over the phone


Call us on 0345 363 3637

Email us

Raise a ticket over email


Other ways to get in touch…

Write to us

Team Blue Internet Services UK Limited t/a LCN,
Acton House, Perdiswell Park, Worcester, WR3 7GD, UK

Report abuse

If you wish to report abuse of LCN services, please read our abuse policy. It explains how to contact us and what information we need to investigate.

Remote access support

If you are currently speaking to a support team member and have been offered remote support please click here.

VAT number: 865 653 194     Company number: 03877731