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How to turn on PHP error logging

Encountering PHP errors is fairly common when using content management systems (CMS) such as WordPress and Joomla, due to third-party plugins and themes being installed and frequently updated. To help diagnose these errors you can use PHP error logging. Whilst these plugins are usually tested locally, they can conflict with others once live. PHP errors can cause the […]

How to troubleshoot 500 errors

This guide explains how to troubleshoot 500 errors for customers using LCN web hosting and WordPress hosting.  The 500 error is a generic error returned when the web-server encounters a problem and a more specific error message cannot be provided.  The first step in troubleshooting this error should be to refresh the page to check if the error re-occurs. If […]

How to set up your email account in the Windows 10 Mail app

This guide explains how to set up your email address in the default Windows 10 Mail app. For customers using LCN web hosting, WordPress hosting, Email hosting or LiteMail with an Authenticated SMTP.   Before you get started, you’ll need to have your email address and password handy. If you can’t remember these details, you can check and reset them from your LCN account.  You will also need […]

Changing your POP email account to IMAP

This guide will show you how to change your POP email account to IMAP if you’re using LCN Web hosting, WordPress hosting or Email hosting. The IMAP service is a great way to manage your mail from multiple devices and locations, which is something that POP doesn’t offer. If you need help setting up your […]

How to Optimise your MySQL Database

This guide will explain how to optimise MySQL database tables in phpMyAdmin. For customers using LCN Web hosting or WordPress hosting. Optimising tables reorganises the physical storage of table data, to reduce storage space used on disk and improve I/O efficiency when accessing data within the table. Sometimes tables that are written to frequently can […]

How to set up your email account in Outlook 2010

This guide will explain how to set up your email address in Microsoft Outlook 2010. For customers using LCN web hosting, WordPress hosting, Email hosting or LiteMail with an Authenticated SMTP.  Before you get started, you’ll need to have your email address and password handy. If you can’t remember these details, you can check and reset them from your LCN account.  You will also […]

Adding a POP account in Gmail

This guide is designed to show LCN web hosting, WordPress hosting and Email hosting customers how to set up an email address as a connected POP account in Gmail.   Before you start you’ll need to have set up an email address in your LCN account. You can learn how to do this here.   Let’s get started…  Adding a connected account to Gmail You can check your […]

How to change your FTP password

If you’re using LCN.com web hosting or WordPress hosting packages, this guide will show you how to change your FTP password.  Please note: Your FTP is usually shared with a mailbox username. Changing your FTP password may change your mailbox password and vice versa. If you need help uploading your website via FTP, we’ve got a guide for that here.   Let’s get started…  Login […]

How to create a subdomain

This guide will show you everything you need to do to create a subdomain on LCN Web hosting or WordPress hosting package.  Subdomains allow you to create multiple sites using the same name but a different prefix to ‘www.’  For example, if your domain name was example.com you could create a subdomain for “blog”. Subdomains are often used to separate applications on a […]

How to delete your emails

Learn how to delete your LCN emails on your LCN Web hosting, WordPress hosting, Email hosting or LiteMail service.  Accessing Webmail If you have a mailbox with LCN, you’ll have access to our Webmail service. This allows you to log in and manage your email directly in your internet browser from anywhere in the world. The address you need to visit is:   https://webmail.lcn.com Before you start you’ll need to have the mailbox and password for […]