Responding to a support enquiry All correspondence regarding your account needs to be done through the Online Control Panel to ensure we are only acting... Tagged: Online Control Panel
How often do I receive renewal reminders? Renewal reminders are sent out to customers who have packages set to manual renewal with us. The first reminder is... Tagged: AccountBillingOnline Control PanelRenewals
Enabling Two Factor Authentication for the Control Panel To prevent any unauthorized access on your Online Control Panel, you may want to set up Two Factor Authentication. This... Tagged: AccountOnline Control Panelsecurity
How to add a new Payment Method in your Online Control Panel This guide will help you to find where to go and how to add your Payment Method. This might be... Tagged: AccountBillingOnline Control PanelPayment
How to view Invoices for Previous Purchases After you have purchased a product from us, or if you are doing your yearly billing, you may require your... Tagged: AccountBillingInvoicesOnline Control Panel
Changing the Legal Registrant of a Domain Name Legal Registrant Details are required to outline the owner of the domain name. These details need to be accurate and... Tagged: AccountDomain NamesOnline Control Panel
Authorising countries or IP addresses for Online Control Panel access Due to the nature of online security nowadays, we automatically restrict access to your Online Control Panel to only the... Tagged: AccountOnline Control Panelsecurity
How do I see when my Renewals are due? When you have services with us, we will send you Renewal Reminders. But if you are planning for the year... Tagged: AccountAccount ManagementBillingOnline Control PanelRenewals
How to Upgrade your Services If you have had your services with us for a long time, there may be a point in time where... Tagged: AccountEmail HostingOnline Control PanelWeb Hosting
Adding a Domain to a Multi Domain Hosting Package This guide is for if you have a hosting package which hosts more than one domain name, where we will... Tagged: AccountOnline Control PanelWeb Hosting