How to Create Backups and Restore Backups
Info: This article applies to Website Builder purchases made after 14th January 2025. For further assistance, please contact our support team.
Creating a backup of your website is a smart step before making significant changes. This allows you to restore the backup if you’re not satisfied with the updates.
This is a premium feature only, so if you don’t have access to this but would like to, please upgrade your website through your Online Control Panel or contact our Sales team on 0345 363 3637.
Getting Started
To get started, you first need to log into the web builder through your Online Control Panel. Unsure how to do so? Follow our guide HERE
How to Create a Backup
Step One
In the administration of your project, click Administration < Backup and Recovery.
Alternatively, you have the option of creating a backup through the editor. To do so, click Settings.
Step Two
Click Backup and Recovery < Manage Backups.
Step Three
Click Create new backup.
Step Four
Enter the name of the backup you want. Once done, click Create Backup.
Step Five
The backup has now been saved and has been made available for recovery.
You can also delete a backup by selecting it and confirming with the Delete button.
How to Restore a Backup
Step One
In the administration of your project, click Administration < Backup and Recovery.
Alternatively, you have the option of recovering a backup through the editor. To do so, click Settings.
Step Two
Click Backup and Recovery < Manage Backups.
Step Three
Select your chosen back up and click Restore.
Step Four
Click Restore backup to confirm the changes.
If you have any further questions, simply raise a support request from within your Online Control Panel or call us on 0345 363 3637. Our Support team are here to help and ready to assist you with your enquiry.
For assistance raising a support request please follow the following guide.