How to Configure Units in your Online Store
Info: This article applies to Website Builder purchases made after 14th January 2025. For further assistance, please contact our support team.
In this article, you will learn how to set the units of measurement for your online store, which will be displayed throughout the entire website. You can choose between metric units (grams, litres, meters, etc.) or imperial units (inches, pounds, gallons, etc.).
Setting the correct units is especially important for calculating shipping prices based on product weight and for displaying unit prices for products.
Getting Started
To get started, you first need to log into the web builder through your Online Control Panel. Unsure how to do so? Follow our guide HERE
Step One
In the administration of your project, click Store Settings < General Settings.
Step Two
In the Product weight and size units section, click Edit and choose either metric or imperial units.
Once the desired changes have been made, you can (re)publish the site.
If you have any further questions, simply raise a support request from within your Online Control Panel or call us on 0345 363 3637. Our Support team are here to help and ready to assist you with your enquiry.
For assistance raising a support request please follow the following guide.