How to Configure Product Prices With or Without VAT
Info: This article applies to Website Builder purchases made after 14th January 2025. For further assistance, please contact our support team.
In this article, you will learn how to display product prices with or without VAT, or with both VAT and without VAT at the same time in your online shop. You can also add a note indicating that the product price does not include shipping.
IMPORTANT: This feature (except for the Shipping price information) is only available if you have enabled the VAT Payer option in your online store. You can find instructions on how to enable this option in our guide Basic Settings – see the VAT Payer section. This guide also provides details on how to set the VAT rate (refer to the VAT Rate section).
Getting Started
To get started, you first need to log into the web builder through your Online Control Panel. Unsure how to do so? Follow our guide HERE
Step One
In the administration of your project, click Store Settings < General Settings.
Step Two
In the Price Display Options section, click the Edit button to customize the individual price display settings.
- VAT Display Options: Here, you can choose whether to display the price with VAT, or both with and without VAT.
- Additional VAT Information: This option allows you to display the message “Price including VAT” below the product price on your online store.
- Shipping Cost Information: Enable this option to show the message ” Does not include the price of shipping ” alongside the product price.
Step Three
Click the Save button to confirm your selected options.
An example of how this might appear on your site can be seen here:
Then on the Cart page.
If you have any further questions, simply raise a support request from within your Online Control Panel or call us on 0345 363 3637. Our Support team are here to help and ready to assist you with your enquiry.
For assistance raising a support request please follow the following guide.