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November 14, 2019
Whether you’re a hairdresser, are in the domain name business or you’re selling buttons online, your business success relies upon delivering excellent customer service. Among consumers, 55 per cent are… Read more →
Marketing Social Media Your business
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November 5, 2019
So, what is “customer satisfaction”? Why is it so important to build positive relationships with your customers? If your business gives good customer service, then it is to be hoped… Read more →
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October 28, 2019
Whether you communicate face-to-face, on email, on social media, or on the phone, effective business communication is difficult to master at the best of times, especially when you are dealing… Read more →
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October 22, 2019
Many experts now believe that a cyber attack is a matter of when rather than if for most organisations. [1] This is backed up by insurer Hiscox which found from… Read more →
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September 16, 2019
Your company may be running smoothly, your website is looking great, your staff is happy, and customers are buying what you’re selling. But even when things seem great, it’s likely… Read more →