When you start a new business, there are so many things to consider and decide before you even get started selling to customers or offering services to clients. You need… Read more →
Category: Your business
Email Getting Started Online Your business
3 rules to follow when selecting your business email address
A professional email address with a clear and simple naming structure, using a bespoke domain, is important for any business which is serious about building trust with customers. Over time,… Read more →
How to select a professional email address
A professional email address is, by definition, an email address used for business purposes. In the digital age, email is, without doubt, one of the most common forms of communication… Read more →
Customer Service – here’s 5 common errors holding your business back
Whether you’re a hairdresser, are in the domain name business or you’re selling buttons online, your business success relies upon delivering excellent customer service. Among consumers, 55 per cent are… Read more →
Marketing Social Media Your business
What is customer satisfaction and why is it important?
So, what is “customer satisfaction”? Why is it so important to build positive relationships with your customers? If your business gives good customer service, then it is to be hoped… Read more →
7 steps to effective business communication
Whether you communicate face-to-face, on email, on social media, or on the phone, effective business communication is difficult to master at the best of times, especially when you are dealing… Read more →